Be welcoming, helpful and caring to others.
Be ready to help others be successful, including your competitors.
Always come with a great attitude.
Put down your devices and phones and be fully engaged with people during the events.
Only speak positively about At the Market! LLC and on social media.
Be kind and bring any complaints directly to the market organizer or owner
and not to anyone else.
Do not ask a business owner personal information about their business, i.e. who their suppliers are, how much money they make, etc.
Recruiting of another business owner is not allowed at an event or after an event. We want to encourage, empower, and help every business leader with the businesses that they have chosen to come to the market with.
Practice the Golden Rule!
Whether a business leader is using our Showroom to sell out of or using our Development Center to teach classes, customer service must be on the top of their mind and it needs to be outstanding!
Going to a retail location to shop and not getting exemplary service is inexcusable. Those using our space will provide the best for our patrons.
Great Customer Service begins with great hygiene, a polished appearance, and a giving spirit from each person serving. It includes cleanliness of space & restrooms, and safety.
A person who provides great customer service is a person who has a great attitude, is secure in what they are doing, is proficient with their product knowledge, can articulate well, and will walk a customer from the front of the sale to completion. They will also have a great follow up routine as well.
Please represent At the Market! LLC well, with the best customer service you can provide.